How to remove virus from norton 360

But remember that if you already have an antivirus program active on your computer, you should use a different scanner for this malware check since your current antivirus software may not detect the malware initially. Verify your default homepage. Follow these steps below to learn how to clear your cache for Chrome and Internet Explorer. If malware removal is unsuccessful, sometimes the only way to be sure your computer is free of malware is to entirely reinstall the operating system and your applications or programs from scratch.

Before wiping your hard drive, backup all your files to an external drive and consult Apple support or Microsoft support before beginning the process. Learn how to erase your startup disk prior to reinstalling MacOS in the steps below:. Follow the factory restore options. Windows gives you the option to keep your files or remove everything.

Use our best practices below to help protect your computer:. Malware is a dangerous threat to the data that computer owners store on their PCs and Macs. New types of malware are being discovered frequently, and the profitable nature of some types of malware can make it especially attractive to cybercriminals around the globe.

If you suspect your computer is infected, act as soon as possible to prevent the spread of malware and protect your personal information.

All rights reserved. Firefox is a trademark of Mozilla Foundation. App Store is a service mark of Apple Inc. Alexa and all related logos are trademarks of Amazon. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.

Other names may be trademarks of their respective owners. How to remove malware from a Mac Step 1: Disconnect from the internet Disconnecting from the internet will prevent more of your data from being sent to a malware server or the malware from spreading further. Step 2: Enter safe mode Safe mode, often referred to as safe boot, is a way to start your computer so that it performs checks and allows only the minimum required software and programs to load.

To enter safe mode: Start or restart your Mac, then immediately press and hold the Shift key. The Apple logo will appear on your display. Release the Shift key when you see the login window if you are asked to log in twice, learn more about what to do here. How to remove malware from a PC Step 1: Disconnect from the internet Disconnecting from the internet will prevent more of your data from being sent to a malware server or the malware from spreading further.

Step 2: Enter safe mode If malware is set to load automatically, this will prevent the malware from loading, making it easier to remove. To enter safe mode: Restart your PC. On the next window, click the Restart button and wait for the next screen to appear. A menu will appear with numbered startup options. Disclaimer: Avoid logging into accounts during malware removal To avoid sharing your personally identifiable information, do not log into sensitive accounts while your device is infected.

Step 4: Run a malware scanner Luckily, malware scanners can remove many standard infections. To verify your homepage on Chrome: 4. To verify your homepage on Internet Explorer: Select the Tools icon. Click Internet options. To clear your cache on Chrome:. To clear your cache on Internet Explorer:. What if malware removal is unsuccessful?

To reinstall Windows: Follow the factory restore options. Your device may begin to run more slowly. Your device may suddenly lack storage space. Malware like viruses are known to perform repeated tasks that can take up resources on your devices. Signs of malware may show up in these ways. There are many antivirus software choices available on the market. Some are free, and some are sold. An incomplete scan could give you a false sense of security when, in fact, your device could be vulnerable to cyberattacks.

Norton Mobile Security for Android is one product you might consider. Here are a few steps you can take. Make protecting your Android device a priority. Having good antivirus software that helps protect your PCs, tablets, and other Android devices could help prevent malware from spreading from device to device. All rights reserved. Firefox is a trademark of Mozilla Foundation.

App Store is a service mark of Apple Inc. Alexa and all related logos are trademarks of Amazon. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.

Other names may be trademarks of their respective owners. Security Center Malware How to remove a virus from an Android phone. Jan 14, Join today. Cancel anytime. Start Free Trial. Viruses and other types of malware What can viruses and other malware do to Android phones? Signs your Android phone may have a virus or other malware How to check for viruses and other malware on your Android phone How to remove viruses and other malware from your Android device Tips to help protect your Android device against viruses and other malware Viruses and other types of malware Malware is malicious software that can sneak onto your phone.

What can viruses and other malware do to Android phones? Malware is designed to generate revenue for cybercriminals. Signs your Android phone may have a virus or other malware Phones can be vulnerable to damage externally and internally.

Your phone is too slow. Apps take longer to load. The battery drains faster than expected. There is an abundance of pop-up ads. Unexplained data usage occurs. Higher phone bills arrive. How to check for viruses and other malware on your Android phone A good way to check for malware on your Android phone is to run an antivirus scan. Power off the phone and reboot in safe mode.

Press the power button to access the Power Off options. Most Android phones come with the option to restart in Safe Mode. When the animation starts, press and hold your phone's volume down button.